Welcome to Modovo.Us (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://modovo.us and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you voluntarily provide and information automatically collected when you use our site.

Category Examples Purpose
Identity Data First name, last name, username Account creation & order processing
Contact Data Email address, phone number, billing/shipping address Order fulfillment & communication
Payment Data Card type, last 4 digits (via Stripe — we never store full card numbers) Payment processing
Transaction Data Purchase history, order amounts, refund records Order management & dispute resolution
Technical Data IP address, browser type, device ID, cookies Site functionality & security
Usage Data Pages visited, time on site, click paths Analytics & site improvement
Marketing Data Email marketing preferences Promotional communications (opt-in only)

2. How We Collect Information

  • Directly from you — when you register, place an order, contact support, or subscribe to our newsletter.
  • Automatically — via cookies, web beacons, and server logs as you interact with our site.
  • Third parties — payment processors (Stripe), analytics providers (Google Analytics), and shipping partners.

3. Payment Processing (Stripe)

All payment transactions are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. We do not collect, store, or have access to your full credit/debit card number, CVV, or expiration date. Payment data is transmitted directly to Stripe over encrypted SSL connections.

Stripe’s privacy policy is available at https://stripe.com/privacy.

4. How We Use Your Information

  • Process and fulfill your orders, including payment and shipping.
  • Send order confirmations, tracking updates, and receipts.
  • Handle returns, refunds, and customer service inquiries.
  • Prevent fraud, unauthorized transactions, and abuse.
  • Improve our website, products, and services.
  • Comply with legal obligations (tax records, chargeback documentation).
  • Send promotional emails (only with your consent; unsubscribe anytime).

5. Legal Basis for Processing

  • Contract performance — to fulfill your order.
  • Legitimate interests — fraud prevention, site security, analytics.
  • Legal obligation — tax, financial, and regulatory compliance.
  • Consent — marketing emails (you may withdraw consent at any time).

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with:

  • Stripe, Inc. — payment processing.
  • Shipping carriers (UPS, FedEx, USPS, etc.) — order delivery.
  • Google Analytics — anonymized site usage analytics.
  • Email service providers — transactional and marketing emails.
  • Law enforcement or courts — when required by law or valid legal process.

7. Cookies & Tracking Technologies

We use the following types of cookies:

  • Essential cookies — required for the site to function (cart, login session).
  • Analytics cookies — help us understand how visitors use our site (Google Analytics).
  • Marketing cookies — used for retargeting ads (Google, Meta) — only with consent.

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

8. Data Retention

  • Order and transaction records — 7 years (US tax law requirement).
  • Account data — for the life of your account + 2 years after deletion.
  • Marketing opt-in records — until you unsubscribe.
  • Analytics data — 26 months (Google Analytics default).

9. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know — what personal information we collect, use, and disclose.
  • Right to Delete — request deletion of your personal information (subject to legal retention obligations).
  • Right to Opt-Out — we do not sell personal information, so this right does not apply.
  • Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights.

To exercise these rights, email us at privacy@modovo.us with subject line “CCPA Request.”

10. Data Security

We implement industry-standard security measures including SSL/TLS encryption, firewalls, and access controls. However, no method of electronic transmission is 100% secure. We cannot guarantee absolute security of your data.

11. Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such data, we will delete it immediately. Contact us at privacy@modovo.us if you believe a child has provided us with personal information.

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

13. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions, requests, or concerns about this Privacy Policy: